How to buy

If you are interested in purchasing any of General Optoelectronics’s products, please send your inquiry by email or fax. Upon your request, General Optoelectronics will be pleased to provide quotations on price and delivery time for the products your are interested in.

General Optoelectronics LLC accepts customer’s order via email and fax. Information on customer’s purchase order (PO) should include:
(a) customer’s purchase order number
(b) billing address and accounts-payable contact person’s email address and phone number
(c) shipping address and contact person’s email address and phone number
(d) preferred method of shipment (including carrier name and account number)

Please send your inquiry and purchase order by email to
Please send your inquiry and purchase order by fax to 609.843.0042.

Terms and Conditions of Sale

General Optoelectronics LLC accepts orders by email and fax. Once the customer’s purchase order is accepted and approved by General Optoelectronics in writing, a sales contract becomes effective.

Seller shall invoice Buyer for each shipment of products. Buyer shall pay the invoiced amount within thirty (30) days from the date of invoice. If the Buyer fails to pay any invoice when due, the Buyer will incur interest at a rate equal to 2.0% per month, or portion thereof (but not to exceed the maximum lawful rate). We accept payments in wire transfer, money order, credit card, and check (on approved credit).

Any Federal, state and local tax must be added to the net quoted prices and shall be billed to the Buyer.

All shipments are made F.O.B. point of shipment unless otherwise specified. The Buyer is responsible for the shipping cost and insurance.

All returns must be made within thirty (30) days from the date of Seller’s invoice. Please contact our sales department to obtain a Returned Merchandise Authorization (RMA) number prior to returning any product. Ship the product back to us in original package, prepaid and insured. Returned package should include the RMA number, PO number, and with a brief explanation on the reason for return.

Products sold by General Optoelectronics are not authorized for life support applications where a failure or malfunction of the product may cause injury or threaten life.

For laser systems (including diode pumped solid state lasers, diode laser and laser marking systems), the warranty is one year from the delivery date. For other components, the warranty period may vary. The warranty is void if failure of the product has resulted from accident, abuse, modification, or misapplication